Swedish Customer Support Agent in Vibrant Riga

2 weeks ago


Riga, Rīga, Latvia Cross Border Talents Full time

Customer Support Specialist for Swedish-Speaking Clients

Provide top-notch customer service as a Swedish Customer Support Agent in our dynamic team in Riga. Key responsibilities include handling customer inquiries via phone, chat, and email, case management, issue escalation, team collaboration, and customer experience delivery.

Requirements:

  • Fluency in Swedish (B2) and English (C1)
  • Previous customer service experience, preferably in an outsourced environment
  • Relocation to Riga or EU citizenship/work permit
  • Computer literacy with typing speed and accuracy
  • Positive attitude, adaptability, and ability to work shift hours

What We Offer:

  • Paid training and professional development opportunities
  • Flexible shifts with potential for hybrid work
  • Relocation support and dynamic work environment
  • Premium medical insurance and work from home flexibility

Join our dedicated team and contribute to delivering an exceptional customer experience.



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