Dutch/Flemish Customer Support Specialist in Riga
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent for Dutch and Flemish speakers. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone, chat, and email.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner
- Log customer interactions and resolutions in our contact center tool
- Prioritize and escalate critical issues to the team lead when necessary
- Collaborate with internal and external contacts to ensure seamless customer service
- Meet project KPIs such as response time, handle time, and resolution rate
- Upper-intermediate Dutch/Flemish (B2) and fluent English (C1) language skills
- Experience in an outsourced customer service environment is a plus
- Willingness to relocate to Riga or already based in Latvia
- EU citizenship or valid work permit for Latvia
- Solid typing skills and ability to quickly adapt to new software and platforms
- Comprehensive training and continuous professional development
- Flexible shifts and hybrid work options
- Relocation support and assistance to settle in Riga
- Modern work environment and opportunities for growth and development
We are committed to providing a positive and supportive work culture, and we believe that our team members are our greatest asset. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
-
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Support Specialist Opportunity in RigaWe are seeking a highly skilled Dutch/Flemish Customer Support Specialist to join our team in Riga, Latvia. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.Key Responsibilities:Handle customer inquiries and...
-
Riga, Rīga, Latvia Cross Border Talents Full timeJob Title: Dutch/Flemish Customer Support Agent in RigaAre you fluent in Dutch or Flemish looking for a new challenge in customer service? We are seeking a Dutch/Flemish language customer support agent to join our team in Riga, Latvia.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide excellent service to our clients....
-
Dutch Team Lead in Riga
5 days ago
Riga, Rīga, Latvia Cross Border Talents Full timeTeam Leader (Dutch) Job Opportunity in Riga, LatviaWe are seeking a motivated and experienced Team Leader to oversee our Customer Service Advisors in Riga. The ideal candidate will have a strong background in people management, excellent communication skills, and the ability to drive process performance.Key Responsibilities:Foster team growth by developing...
-
Dutch-speaking Junior Sales Campaign Specialist
4 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeUnlock Your Potential in Digital SalesAs a Dutch-speaking Junior Sales Campaign Specialist at Cross Border Talents, you'll embark on a journey that combines creativity, innovation, and client empowerment. You'll be part of a dynamic team that celebrates digital sales excellence, working in a hybrid model that blends the charm of a seaside office with the...
-
Dutch Team Leader Wanted for Customer Service
2 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeJob Title: Team Leader (Dutch)At Cross Border Talents, we are looking for a dynamic Team Leader (Dutch) to manage and support our Customer Service Advisors (CSAs) in Riga.About the Role:As a Team Leader, you will be responsible for fostering team growth, driving process performance, and ensuring seamless service delivery aligned with customer KPIs. You will...
-
Swedish Customer Support Agent in Vibrant Riga
2 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Support Specialist for Swedish-Speaking ClientsProvide top-notch customer service as a Swedish Customer Support Agent in our dynamic team in Riga. Key responsibilities include handling customer inquiries via phone, chat, and email, case management, issue escalation, team collaboration, and customer experience delivery.Requirements:Fluency in Swedish...
-
Dutch Team Leader Wanted in Riga
4 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeTeam Leader (Dutch) OpportunityAt Cross Border Talents, we are seeking a dedicated Team Leader to manage and support our Customer Service Advisors (CSAs) in Riga. Key Responsibilities:Motivate & Mentor: Foster team growth by developing and mentoring members in a changing environment.Performance Excellence: Drive process performance to meet and exceed service...
-
Team Leader in Riga, Latvia
3 days ago
Riga, Rīga, Latvia Cross Border Talents Full timeJob DescriptionWe are seeking a highly skilled and experienced Team Leader to manage and support our Customer Service Advisors in Riga. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of driving team performance.Key Responsibilities:Motivate and mentor team members to achieve exceptional...
-
Swedish Customer Support Agent in Riga
4 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Support Agent in RigaWe are seeking a highly skilled and motivated Customer Support Agent to join our team in Riga, Latvia. As a Customer Support Agent, you will be responsible for providing top-notch customer service to our clients via phone, chat, and email.Responsibilities:Handle incoming requests from customers in a timely and effective...
-
Danish Customer Support Representative in Riga
2 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Support Opportunity in RigaAbout the Role:As a Danish Customer Support Agent in Riga, you will be responsible for providing exceptional customer service to clients, addressing their queries, and resolving issues in a timely and effective manner. Your primary goal will be to deliver outstanding service, meet quality standards, and contribute to the...
-
Customer Service Representative
4 weeks ago
Riga, Rīga, Latvia HT Recruit Career Page Full timeJob Title: Customer Service AdvisorCompany: HT RecruitLocation: Riga, LatviaContract Details: 10 months minMonthly Pay: 1400 -1550 Euros per monthHT Recruit, a leading recruitment agency in Riga, Latvia, is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Advisor. As a Customer Service Advisor, you will play a...
-
Danish Customer Support Agent in Riga
4 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Service Representative for Danish ClientsWe are seeking a highly motivated and customer-focused individual to join our team as a Danish Customer Support Agent in Riga. As a key member of our international team, you will be responsible for providing exceptional service to our Danish clients via phone, chat, and email.Key Responsibilities:Respond to...
-
Riga, Rīga, Latvia Cross Border Talents Full timeExciting Opportunity for a Danish Customer Support Agent in RigaWe are looking for a highly motivated and customer-focused individual to join our team as a Danish Customer Support Agent in Riga. As a key member of our international team, you will play a vital role in delivering exceptional service to our customers.About the Role:This is an excellent...
-
Riga, Rīga, Latvia Cross Border Talents Full timeWe are seeking a skilled Customer Support Representative to join our team in Riga, Latvia. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Swedish and English. Previous experience in customer service is a plus.As a Customer Support Representative, you will be responsible for handling incoming requests...
-
Senior Quality Assurance Specialist
7 days ago
Riga, Rīga, Latvia TOPTALENT Full timeJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at TOPTALENT.About the RoleThis is an exciting opportunity for an experienced quality professional to lead and support the delivery of high-quality customer service. As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all...
-
Quality Assurance Specialist
3 weeks ago
Riga, Rīga, Latvia TOPTALENT Full timeJob Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their...
-
Customer Care Specialist with Swedish Fluency
2 weeks ago
Riga, Rīga, Latvia Nordsbroad Full timeNordsbroad seeks an ambitious and customer-focused Swedish Customer Care Agent to join our team in Riga, supporting our digital lending solutions. With a passion for delivering exceptional customer experiences, you will provide personalized consultation via phone and email, ensuring seamless communication and resolving customer inquiries.Key...
-
Quality Assurance Specialist
3 weeks ago
Riga, Rīga, Latvia TOPTALENT Full timeJob Summary:We are seeking a Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their performance.Key Responsibilities:Monitor and audit quality of...
-
Quality Assurance Specialist
4 weeks ago
Riga, Rīga, Latvia TOPTALENT Full timeJob DescriptionAs a Quality Assurance Specialist at TOPTALENT, you will play a crucial role in ensuring the highest quality of customer interactions. Your primary responsibility will be to monitor and audit the quality of customer service agents, providing root cause analysis and actionable insights for improvement.Key Responsibilities:Monitor and audit...
-
Customer Service Representative
4 weeks ago
Riga, Rīga, Latvia Cross Border Talents Full timeCustomer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team in Riga, Latvia. As a key member of our customer support team, you will be responsible for handling incoming requests from customers via phone, chat, and email, providing effective...