Customer Care Specialist with Swedish Fluency

2 weeks ago


Riga, Rīga, Latvia Nordsbroad Full time

Nordsbroad seeks an ambitious and customer-focused Swedish Customer Care Agent to join our team in Riga, supporting our digital lending solutions. With a passion for delivering exceptional customer experiences, you will provide personalized consultation via phone and email, ensuring seamless communication and resolving customer inquiries.

Key Responsibilities:

  • Process and update customer information accurately, maintaining a high level of data integrity.
  • Utilize strong communication skills to provide clear and concise guidance to customers, responding to their needs in a timely manner.

Requirements:

  • Fluent in Swedish (at least B2 level) and proficient in Latvian, Russian, or English (at least B2 level).
  • Strong communication and interpersonal skills, with the ability to build rapport with customers.
  • Ability to work in a dynamic environment, adapting to changing customer needs and priorities.

What We Offer:

  • Competitive salary between 1800-2200 EUR (gross).
  • Hybrid work model, allowing for a balance of remote and office work.
  • Health and accident insurance after the probation period.
  • Opportunities for professional growth and development, with employee development programs in place.


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Customer Support Specialist for Swedish-Speaking ClientsProvide top-notch customer service as a Swedish Customer Support Agent in our dynamic team in Riga. Key responsibilities include handling customer inquiries via phone, chat, and email, case management, issue escalation, team collaboration, and customer experience delivery.Requirements:Fluency in Swedish...


  • Riga, Rīga, Latvia Nordsbroad Full time

    Customer Care Agent - Swedish LanguageNordsbroad is seeking a highly skilled Customer Care Agent to join our team in Riga. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone and email.Responsibilities:Deliver personalized customer consultations and resolve inquiries in a timely and...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    We are seeking a skilled Customer Support Representative to join our team in Riga, Latvia. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Swedish and English. Previous experience in customer service is a plus.As a Customer Support Representative, you will be responsible for handling incoming requests...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at TOPTALENT.About the RoleThis is an exciting opportunity for an experienced quality professional to lead and support the delivery of high-quality customer service. As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all...


  • Riga, Rīga, Latvia Nordsbroad Full time

    About NordsbroadNordsbroad is a leading digital lender in Europe, offering quick and seamless financial solutions online for over 15 years. Our company is driven by an entrepreneurial spirit, a continuous improvement mindset, and a commitment to simplicity.Job DescriptionWe are seeking a highly skilled Swedish Customer Care Agent to join our team in Riga. As...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job Summary:We are seeking a Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their performance.Key Responsibilities:Monitor and audit quality of...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Customer Support Agent in RigaWe are seeking a highly skilled and motivated Customer Support Agent to join our team in Riga, Latvia. As a Customer Support Agent, you will be responsible for providing top-notch customer service to our clients via phone, chat, and email.Responsibilities:Handle incoming requests from customers in a timely and effective...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Customer Support Specialist Opportunity in RigaWe are seeking a highly skilled Dutch/Flemish Customer Support Specialist to join our team in Riga, Latvia. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.Key Responsibilities:Handle customer inquiries and...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Operations Manager Job DescriptionAs an Operations Manager at TOPTALENT, you will be responsible for leading and managing a team to ensure operational excellence and adherence to quality standards. Your duties will include overseeing day-to-day operations, client relationship management, issue resolution, and process optimization.Key Responsibilities:Lead...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job Title: Senior Operations ManagerJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our team and drive operational excellence in our Voice/Non-Voice processes.Key Responsibilities:Lead and manage a team to ensure operational excellence and adherence to quality standards.Oversee day-to-day operations, client relationship...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job OverviewWe are seeking a skilled Operations Manager to lead our team and drive operational excellence in Financial Technology BPS Voice/Non-Voice processes. As a key member of our team, you will be responsible for managing day-to-day operations, client relationships, and process optimization.About the RoleThis is an excellent opportunity for a seasoned...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team in Riga, Latvia. As a key member of our customer support team, you will be responsible for handling incoming requests from customers via phone, chat, and email, providing effective...

  • Team Leader

    3 weeks ago


    Riga, Rīga, Latvia TOPTALENT Full time

    Job Title: Team LeaderJob Summary:We are seeking a highly motivated and experienced Team Leader to join our team at TOPTALENT. As a Team Leader, you will be responsible for leading a team of customer support specialists and driving process performance to achieve and exceed SLA deliverables.Key Responsibilities:Lead a team of customer support specialists to...


  • Riga, Rīga, Latvia HT Recruit Career Page Full time

    Job Title: Customer Service AdvisorCompany: HT RecruitLocation: Riga, LatviaContract Details: 10 months minMonthly Pay: 1400 -1550 Euros per monthHT Recruit, a leading recruitment agency in Riga, Latvia, is seeking a highly motivated and customer-focused individual to fill the role of Customer Service Advisor. As a Customer Service Advisor, you will play a...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job DescriptionAs a Quality Assurance Specialist at TOPTALENT, you will play a crucial role in ensuring the highest quality of customer interactions. Your primary responsibility will be to monitor and audit the quality of customer service agents, providing root cause analysis and actionable insights for improvement.Key Responsibilities:Monitor and audit...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Customer Support Agent for Dutch and Flemish SpeakersWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Agent for Dutch and Flemish speakers. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients via phone, chat, and email.Key...


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Job Title: Dutch/Flemish Customer Support Agent in RigaAre you fluent in Dutch or Flemish looking for a new challenge in customer service? We are seeking a Dutch/Flemish language customer support agent to join our team in Riga, Latvia.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide excellent service to our clients....


  • Riga, Rīga, Latvia Cross Border Talents Full time

    Unlock Your Potential in Digital SalesAs a Dutch-speaking Junior Sales Campaign Specialist at Cross Border Talents, you'll embark on a journey that combines creativity, innovation, and client empowerment. You'll be part of a dynamic team that celebrates digital sales excellence, working in a hybrid model that blends the charm of a seaside office with the...


  • Riga, Rīga, Latvia TOPTALENT Full time

    Job Title: Senior Team Operations ManagerLocation: Riga, LatviaWe are seeking a highly motivated and experienced Senior Team Operations Manager to join our team at TOPTALENT.About the Role:This is an excellent opportunity for an ambitious professional looking to take on a challenging leadership role in operational excellence. As a Senior Team Operations...