Senior Team Lead

Job Title: Senior Team Operations ManagerLocation: Riga, LatviaWe are seeking a highly motivated and experienced Senior Team Operations Manager to join our team at TOPTALENT.About the Role:This is an excellent opportunity for an ambitious professional looking to take on a challenging leadership role in operational excellence. As a Senior Team Operations...

Job Title: Senior Operations ManagerJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our team and drive operational excellence in our Voice/Non-Voice processes.Key Responsibilities:Lead and manage a team to ensure operational excellence and adherence to quality standards.Oversee day-to-day operations, client relationship...

Team Lead OpportunityAt Cross Border Talents, we're seeking a talented Team Leader for our German-speaking team in Riga. Your Mission:Inspire and mentor your team in a fast-paced environment, guiding them to exceed SLAs and balanced scorecards.Drive performance by implementing effective plans and reinforcement, ensuring your team's success.Meet and surpass...

Exciting Opportunity: Become a Team Leader in Riga and empower our Customer Service Advisors (CSAs) to reach new heightsYour Mission: Inspire & Mentor: Motivate and develop your team in a fast-paced, ever-changing landscape. Your guidance will be pivotal Drive Performance: Lead the charge to exceed SLAs and achieve outstanding results on balanced scorecards...

Job Title: Team Lead - Norwegian Language Expert in RigaAbout the Job:Are you a passionate leader with excellent communication skills in Norwegian and a strong background in customer service? We are looking for a dynamic Team Lead to manage and support our Customer Service Advisors (CSAs) in Riga.Key Responsibilities:• Motivate and mentor team members in a...

Job DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at TOPTALENT.About the RoleThis is an exciting opportunity for an experienced quality professional to lead and support the delivery of high-quality customer service. As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all...

Team Leader (Dutch) Job Opportunity in Riga, LatviaWe are seeking a motivated and experienced Team Leader to oversee our Customer Service Advisors in Riga. The ideal candidate will have a strong background in people management, excellent communication skills, and the ability to drive process performance.Key Responsibilities:Foster team growth by developing...

Job Title: Recruitment Team LeaderJob Summary:We are seeking a highly skilled Recruitment Team Leader to join our team at TOPTALENT. As a key member of our recruitment team, you will be responsible for leading, mentoring, and developing a team of recruiters, setting performance goals, and providing regular feedback.Key Responsibilities:Lead the end-to-end...

Job SummaryWe are seeking an experienced Lead Quantitative Manager to join our team in Riga, Latvia. As a key member of our organization, you will be responsible for leading our team by enhancing skills in problem-solving, critical thinking, analytics, and technical areas.The ideal candidate will have significant experience in a complex, fast-paced...

Operations Manager Job DescriptionAs an Operations Manager at TOPTALENT, you will be responsible for leading and managing a team to ensure operational excellence and adherence to quality standards. Your duties will include overseeing day-to-day operations, client relationship management, issue resolution, and process optimization.Key Responsibilities:Lead...

Job Title: Team LeaderJob Summary:We are seeking a highly motivated and experienced Team Leader to join our team at TOPTALENT. As a Team Leader, you will be responsible for leading a team of customer support specialists and driving process performance to achieve and exceed SLA deliverables.Key Responsibilities:Lead a team of customer support specialists to...

Job Summary:We are seeking an experienced German-speaking Team Leader to join our team in Riga. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team of Customer Service Advisors (CSAs) to deliver exceptional customer experiences.Key Responsibilities:Inspire and Mentor: Lead by example, motivating...

About NordsbroadNordsbroad is a leading digital lender in Europe, offering quick and seamless financial solutions online for over 15 years. Our company is driven by an entrepreneurial spirit, a continuous improvement mindset, and a commitment to simplicity.Job DescriptionWe are seeking a highly skilled Swedish Customer Care Agent to join our team in Riga. As...

Team Leader (Dutch) OpportunityAt Cross Border Talents, we are seeking a dedicated Team Leader to manage and support our Customer Service Advisors (CSAs) in Riga. Key Responsibilities:Motivate & Mentor: Foster team growth by developing and mentoring members in a changing environment.Performance Excellence: Drive process performance to meet and exceed service...

Company OverviewCross Border Talents is a dynamic and modern workplace offering opportunities for growth and training to enhance your career.Job DescriptionWe are seeking a passionate Team Leader to manage and support our Customer Service Advisors (CSAs) in Riga. The successful candidate will be responsible for motivating and mentoring team members, driving...

Customer Care Agent - Swedish LanguageNordsbroad is seeking a highly skilled Customer Care Agent to join our team in Riga. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients via phone and email.Responsibilities:Deliver personalized customer consultations and resolve inquiries in a timely and...

Job DescriptionPosition: Recruitment Team LeaderLocation: Riga, LatviaWork model: on-siteEmployment type: full time.We are seeking a seasoned Recruitment Team Leader to join our team in Riga, Latvia. As a key member of our recruitment team, you will be responsible for leading and developing a high-performing team of recruiters, ensuring timely and...

Company Overview:We are a leading BPO company that offers a collaborative and inclusive work environment.Job Summary:As a Team Manager, you will be responsible for leading a team by enhancing skills in problem-solving, critical thinking, analytics, and technical areas. You will establish clear objectives and collaborate with team members to develop effective...

Job OverviewWe are seeking a skilled Operations Manager to lead our team and drive operational excellence in Financial Technology BPS Voice/Non-Voice processes. As a key member of our team, you will be responsible for managing day-to-day operations, client relationships, and process optimization.About the RoleThis is an excellent opportunity for a seasoned...

Exciting Opportunity for a Danish Customer Support Agent in RigaWe are looking for a highly motivated and customer-focused individual to join our team as a Danish Customer Support Agent in Riga. As a key member of our international team, you will play a vital role in delivering exceptional service to our customers.About the Role:This is an excellent...