German Quality Assurance Specialist with Excellent Analytical Skills

Job Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their...

Job DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at TOPTALENT.About the RoleThis is an exciting opportunity for an experienced quality professional to lead and support the delivery of high-quality customer service. As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all...

Job Summary:We are seeking a Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their performance.Key Responsibilities:Monitor and audit quality of...

Job DescriptionThis is a full-time Quality Analyst position based in Riga, Latvia. As a Quality Assurance Expert, you will play a crucial role in ensuring the highest standards of quality in customer interactions.Key Responsibilities:Monitor and audit the quality of customer interactions to identify areas for improvement.Provide individual and team feedback...

About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at TOPTALENT in Riga, Latvia. As a key member of our Operation Team, you will be responsible for ensuring the quality of customer interactions and providing feedback and coaching to our Customer Service Associates (CSAs).Key Responsibilities:Monitor and audit quality...

Job Summary:We are seeking an experienced German-speaking Team Leader to join our team in Riga. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team of Customer Service Advisors (CSAs) to deliver exceptional customer experiences.Key Responsibilities:Inspire and Mentor: Lead by example, motivating...

Exciting Opportunity for a Danish Customer Support Agent in RigaWe are looking for a highly motivated and customer-focused individual to join our team as a Danish Customer Support Agent in Riga. As a key member of our international team, you will play a vital role in delivering exceptional service to our customers.About the Role:This is an excellent...

Team Lead OpportunityAt Cross Border Talents, we're seeking a talented Team Leader for our German-speaking team in Riga. Your Mission:Inspire and mentor your team in a fast-paced environment, guiding them to exceed SLAs and balanced scorecards.Drive performance by implementing effective plans and reinforcement, ensuring your team's success.Meet and surpass...

Exciting Opportunity: Become a Team Leader in Riga and empower our Customer Service Advisors (CSAs) to reach new heightsYour Mission: Inspire & Mentor: Motivate and develop your team in a fast-paced, ever-changing landscape. Your guidance will be pivotal Drive Performance: Lead the charge to exceed SLAs and achieve outstanding results on balanced scorecards...

About Ehvert Inc.Ehvert Inc. is a leading American engineering company based in Dallas, specializing in the design and digital construction of data centers across the USA and Canada.Company OverviewWe are a business unit within Salas O'Brien, an American engineering and professional services firm recognized for its extensive expertise and impressive project...

Job Title: Senior Operations ManagerJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our team and drive operational excellence in our Voice/Non-Voice processes.Key Responsibilities:Lead and manage a team to ensure operational excellence and adherence to quality standards.Oversee day-to-day operations, client relationship...

Job Title: Business Operations Manager Lead Salary: 3700 - 4200 Euro (depending on experience)Company Overview: At TOPTALENT, we are a dynamic and diverse organization providing exciting opportunities for personal and professional growth.Job Description:As a Business Operations Manager Lead, you will oversee day-to-day operations, manage client...

Job OverviewWe are seeking a skilled Operations Manager to lead our team and drive operational excellence in Financial Technology BPS Voice/Non-Voice processes. As a key member of our team, you will be responsible for managing day-to-day operations, client relationships, and process optimization.About the RoleThis is an excellent opportunity for a seasoned...

Job Title: Team LeaderJob Summary:We are seeking a highly motivated and experienced Team Leader to join our team at TOPTALENT. As a Team Leader, you will be responsible for leading a team of customer support specialists and driving process performance to achieve and exceed SLA deliverables.Key Responsibilities:Lead a team of customer support specialists to...

Customer Support Specialist Opportunity in RigaWe are seeking a highly skilled Dutch/Flemish Customer Support Specialist to join our team in Riga, Latvia. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, chat, and email.Key Responsibilities:Handle customer inquiries and...

We are seeking a skilled Customer Support Representative to join our team in Riga, Latvia. The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Swedish and English. Previous experience in customer service is a plus.As a Customer Support Representative, you will be responsible for handling incoming requests...

Unlock Your Potential in Digital SalesAs a Dutch-speaking Junior Sales Campaign Specialist at Cross Border Talents, you'll embark on a journey that combines creativity, innovation, and client empowerment. You'll be part of a dynamic team that celebrates digital sales excellence, working in a hybrid model that blends the charm of a seaside office with the...

Job SummaryWe are seeking an experienced Lead Quantitative Manager to join our team in Riga, Latvia. As a key member of our organization, you will be responsible for leading our team by enhancing skills in problem-solving, critical thinking, analytics, and technical areas.The ideal candidate will have significant experience in a complex, fast-paced...

Job Title: Team Leader (Dutch)At Cross Border Talents, we are looking for a dynamic Team Leader (Dutch) to manage and support our Customer Service Advisors (CSAs) in Riga.About the Role:As a Team Leader, you will be responsible for fostering team growth, driving process performance, and ensuring seamless service delivery aligned with customer KPIs. You will...

Job Title: Dutch/Flemish Customer Support Agent in RigaAre you fluent in Dutch or Flemish looking for a new challenge in customer service? We are seeking a Dutch/Flemish language customer support agent to join our team in Riga, Latvia.Job SummaryWe are looking for a highly motivated and customer-focused individual to provide excellent service to our clients....