Team Leader
4 weeks ago
Join TOPTALENT as a Team Leader - Operations Manager and take on a challenging role in our dynamic team. As a Team Leader, you will be responsible for motivating, developing, and mentoring team members in a fast-paced environment.
Key Responsibilities:- Drive process performance to achieve and exceed SLA deliverables
- Meet Shrinkage, Productivity, and attrition targets
- Manage dips in performance with adequate reinforcement plans
- Performance Management: Week-on-week improvement of bottom quartile performers
- Effective and consistent communication with internal and external contacts
- Near native Swedish language skills and manageable English skills
- Computer literate with a minimum typing skill of 50 wpm
- Excellent people management skills and experience in previous roles
- Good experience in MS Office Word, Excel, and PowerPoint
- Strong experience in presentation skills
- A dynamic and diverse job in a pleasant and modern environment
- Opportunities for personal and professional development
- Shifts within the line operating hours 07:30 AM - 12:30 AM, from Monday to Sunday. 40 hours a week
Apply through our career page: https://www.careers-page.com/toptalent-2
- 2300 Euro
- From outside Latvia - joining bonus of 1,000 € gross as a one-time payment in lieu of a relocation bonus, paid out with their first payroll, 4 weeks accommodation on arrival
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