Maintenance Operations Manager

Operations Manager Job DescriptionAs an Operations Manager at TOPTALENT, you will be responsible for leading and managing a team to ensure operational excellence and adherence to quality standards. Your duties will include overseeing day-to-day operations, client relationship management, issue resolution, and process optimization.Key Responsibilities:Lead...

Job Title: Senior Operations ManagerJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our team and drive operational excellence in our Voice/Non-Voice processes.Key Responsibilities:Lead and manage a team to ensure operational excellence and adherence to quality standards.Oversee day-to-day operations, client relationship...

Job Title: Senior Team Operations ManagerLocation: Riga, LatviaWe are seeking a highly motivated and experienced Senior Team Operations Manager to join our team at TOPTALENT.About the Role:This is an excellent opportunity for an ambitious professional looking to take on a challenging leadership role in operational excellence. As a Senior Team Operations...

Job Title: Team Leader - Operations ManagerJoin TOPTALENT as a Team Leader - Operations Manager and take on a challenging role in our dynamic team. As a Team Leader, you will be responsible for motivating, developing, and mentoring team members in a fast-paced environment.Key Responsibilities:Drive process performance to achieve and exceed SLA...

Job OverviewWe are seeking a skilled Operations Manager to lead our team and drive operational excellence in Financial Technology BPS Voice/Non-Voice processes. As a key member of our team, you will be responsible for managing day-to-day operations, client relationships, and process optimization.About the RoleThis is an excellent opportunity for a seasoned...

Job Title: Team Leader (Dutch)At Cross Border Talents, we are looking for a dynamic Team Leader (Dutch) to manage and support our Customer Service Advisors (CSAs) in Riga.About the Role:As a Team Leader, you will be responsible for fostering team growth, driving process performance, and ensuring seamless service delivery aligned with customer KPIs. You will...

Team Leader (Dutch) OpportunityAt Cross Border Talents, we are seeking a dedicated Team Leader to manage and support our Customer Service Advisors (CSAs) in Riga. Key Responsibilities:Motivate & Mentor: Foster team growth by developing and mentoring members in a changing environment.Performance Excellence: Drive process performance to meet and exceed service...

Job Summary:We are seeking an experienced German-speaking Team Leader to join our team in Riga. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team of Customer Service Advisors (CSAs) to deliver exceptional customer experiences.Key Responsibilities:Inspire and Mentor: Lead by example, motivating...

Team Leader (Dutch) Job Opportunity in Riga, LatviaWe are seeking a motivated and experienced Team Leader to oversee our Customer Service Advisors in Riga. The ideal candidate will have a strong background in people management, excellent communication skills, and the ability to drive process performance.Key Responsibilities:Foster team growth by developing...

Job DescriptionWe are seeking a highly skilled and experienced Team Leader to manage and support our Customer Service Advisors in Riga. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of driving team performance.Key Responsibilities:Motivate and mentor team members to achieve exceptional...

Team Lead OpportunityAt Cross Border Talents, we're seeking a talented Team Leader for our German-speaking team in Riga. Your Mission:Inspire and mentor your team in a fast-paced environment, guiding them to exceed SLAs and balanced scorecards.Drive performance by implementing effective plans and reinforcement, ensuring your team's success.Meet and surpass...

Exciting Opportunity: Become a Team Leader in Riga and empower our Customer Service Advisors (CSAs) to reach new heightsYour Mission: Inspire & Mentor: Motivate and develop your team in a fast-paced, ever-changing landscape. Your guidance will be pivotal Drive Performance: Lead the charge to exceed SLAs and achieve outstanding results on balanced scorecards...

Job Summary:We are seeking a Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their performance.Key Responsibilities:Monitor and audit quality of...

Job DescriptionAs a Quality Assurance Specialist at TOPTALENT, you will play a crucial role in ensuring the highest quality of customer interactions. Your primary responsibility will be to monitor and audit the quality of customer service agents, providing root cause analysis and actionable insights for improvement.Key Responsibilities:Monitor and audit...

Job Title: Quality Assurance SpecialistJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at TOPTALENT. As a Quality Assurance Specialist, you will be responsible for monitoring and auditing the quality of customer interactions, providing root cause analysis, and coaching customer service agents to improve their...

Purpose & Overall Relevance for the Organization:    The role will support the Store Manager in Store Operations to deliver set expectation in terms of  consumer service and operational excellence. The Assistant Store Manager is responsible to lead, engage and inspire the store team to ensure an efficient operation and consumer focused...