Head of Strategic Analytics and Innovation

6 days ago


Riga, Rīga, Latvia Multitude Full time €60,000 - €120,000 per year

At Multitude, we're more than just a listed European FinTech company—we're a team driving financial innovation. We provide digital lending and online banking services that empower consumers, SMEs, and FinTechs to grow and succeed.

Powered by our Growth Platform, we operate through three business units: Ferratum, offering seamless mobile banking for consumers; CapitalBox, providing flexible financing for SMEs; and Multitude Bank, supporting non-bank lenders and FinTechs.

In 2024, we achieved €263.7 million in revenue and €20.2 million in net profit, reflecting strong financial growth. With 700+ employees across 25 countries, we're shaping the future of finance in 17 markets. Founded in 2005 in Finland, Multitude is listed on the Frankfurt Stock Exchange (MULT).

We are seeking a visionary Head of Strategic Analytics and Innovation to transform complex data into actionable insights and innovative solutions. This role will focus on embedding AI and advanced analytics into decision-making across the organization, directly supporting smarter strategies, lending process improvements, and income generation across consumer and business segments. The successful candidate will be a data-driven innovator with the ability to translate analytics into business actions that deliver measurable impact, simplify operations, and enhance customer experience.

Your focus:

  • AI-Driven Strategic Insights & Income Generation: Lead deep data analysis of credit and customer portfolios using AI. Translate analytical findings into strategies that drive business growth, margin optimization, and customer engagement. Use advanced analytics to identify income-enhancing opportunities.
  • Business Partnership & Strategic Support: Act as a trusted partner to consumer and SME business units, ensuring analytics directly supports commercial objectives. Collaborate with product, risk, and operations teams to deliver data-driven initiatives that improve portfolio quality and profitability. Champion a culture of "analytics as a business enabler."
  • Innovation & Solution Design: Drive initiatives that simplify and automate end-to-end lending processes for more efficient and customer-centric outcomes. Lead planning and execution of automation projects with transparency and compliance.
  • Leadership & Collaboration: Build and lead a high-performing analytics team, fostering innovation, agility, and measurable results. Partner with senior executives on transformation projects, M&A activities, and growth initiatives.

Required skills & qualifications:

Must-have:

  • Proven senior leadership experience in analytics, credit risk, or data strategy.
  • Strong expertise in advanced analytics and financial modelling with demonstrable business impact.
  • Experience in automation and end-to-end process transformation in financial services, particularly lending.
  • Familiarity with regulatory standards (IFRS 9, EBA/ECB, credit loss modelling).
  • Demonstrated ability to connect business strategy with data-driven insights.
  • Experience building and developing top-performing, innovation-focused teams.

Nice-to-have:

  • Experience contributing to large-scale transformation programmes or M&A.
  • Familiarity with AI and generative AI tools in financial services.

Core Skills:

  • Visionary strategist with strong commercial acumen and a passion for innovation.
  • Strong project management and cross-functional leadership skills.
  • Ability to thrive in a fast-paced environment, balancing strategic vision with hands-on execution.

We offer:
At Multitude, we believe in empowering our employees to thrive personally and professionally. Here's what you can look forward to:

  • A Truly Global Workplace – work with professionals from 40+ nationalities, bringing diverse expertise, perspectives, and a collaborative international culture
  • Hybrid & Flexible Work – we support work-life balance with remote work options and modern office spaces across Europe
  • A Culture of Growth – we invest in your future, offering LinkedIn Learning, mentorship, and professional development programmes, including HiPo and leadership development initiatives to support career advancement
  • Financial Growth Opportunities – benefit from our share purchase matching programme, allowing you to invest in your future with matched contributions and long-term financial rewards
  • Workation Programme – work remotely from different countries for up to 2 months per year, experiencing new cultures while staying connected and productive
  • Private Health & Pension Insurance – comprehensive local benefits package for long-term wellbeing and security

The expected starting salary is €7,000 gross monthly, with potential for a higher offer depending on seniority and experience. The final package will be determined fairly, considering your skills, expertise, and alignment with the role.

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