Deputy Operations Manager – Fintech

7 days ago

Riga, Rīga, Latvia Evotym Full time €40,000 - €60,000 per year

About the Client
Our client is a fast-developing international fintech company in the payments sector. With a dynamic team and ambitious growth plans, they are strengthening their operational backbone to scale efficiently and deliver high-quality services to clients worldwide.

Role Overview
We are looking for a Deputy Operations Manager to take ownership of daily execution within fintech operations. Reporting to the Head of Operations, this role combines hands-on management with cross-functional coordination. You will be responsible for implementing policies, monitoring workflows, and resolving issues, ensuring that business processes run smoothly and support the company's growth.

Key Responsibilities

  • Manage daily operations across onboarding, payments, compliance, and customer support.

  • Coordinate with internal teams (Compliance, IT, Legal, Finance, Support) to ensure smooth execution.

  • Monitor KPIs and operational performance, escalating risks or issues when needed.

  • Support rollout of new procedures, tools, and automation projects.

  • Prepare and maintain documentation required for audits, licensing, and internal reviews.

  • Handle operational escalations and route them to the right stakeholders.

  • Identify bottlenecks and propose improvements to increase efficiency.

Requirements

  • 3+ years of experience in operations, project management, or fintech/payments.

  • Solid understanding of workflows in regulated industries (payments, fintech, financial services).

  • Hands-on, execution-focused mindset with strong organisational skills.

  • Ability to work independently while keeping leadership informed.

  • Excellent English communication skills (the role involves communication with international clients).

Key Soft Skills

  • Strong problem-solving abilities and adaptability.

  • Attention to detail and a structured approach to tasks.

  • Effective communicator across teams and stakeholders.

  • Proactive and solution-oriented mindset.

What We Offer

  • Opportunity to grow in a fast-paced international fintech.

  • Direct impact on operational efficiency and business performance.

  • Collaborative environment with cross-functional exposure.

  • Competitive compensation package.

  • Professional development and career progression opportunities.

     Ready to take the next step in your fintech career? Apply in just 2 minutes and join a team where your work directly shapes growth and success.

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