
Client Relationship Manager
2 weeks ago
We're looking for an experienced Client Relationship Manager to work directly with our high-net-worth investors in Latvia - building strong relationships, delivering exceptional service, and helping clients make the most of the opportunities our platform offers.
If you're up for the challenge to grow Mintos into a multi-asset investment platform, we'd be excited to get to know you
Could this role be an ideal match for you?
You're a strong fit if you have a proven track record of working with high-value clients, can build trust quickly, and know how to make people feel confident navigating new processes. You're proactive, commercially minded, and able to explain our products clearly, without overcomplicating things.
What you will do:
In this role, you will be responsible for building and managing strong relationships with high-net-worth clients in Latvia, both by engaging our existing investors and by identifying and onboarding new ones. Your focus will be on creating a personal, trust-based connection, helping clients understand what Mintos offers, and ensuring they have a smooth and engaging experience on our platform.
You will:
- Identify and connect with potential high-net-worth investors in Latvia through networking, referrals, and outreach.
- Build and maintain a CRM of prospects and clients, ensuring information is accurate and up-to-date.
- Manage relationships with existing HNW clients from Latvia, ensuring they are engaged, satisfied, and active on Mintos.
- Guide clients through onboarding and verification processes, making their experience smooth and simple.
- Present Mintos' multi-asset offering in a clear and engaging way, tailored to each client's level of investment experience.
- Collaborate with Marketing, Product, and Compliance teams to address client needs and feedback.
Your professional skills and background:
- At least 3–5 years of experience in client relationship management, sales, or account management, ideally in financial services, fintech, or another sector serving high-value clients.
- Strong interpersonal skills, with the ability to quickly build trust and maintain long-term relationships.
- Comfortable explaining investment products and processes clearly.
- Commercial mindset with the ability to spot opportunities for deeper engagement.
- Organised and detail-oriented, able to manage multiple client relationships and follow-ups effectively.
- Fluent in Latvian and English (spoken and written); Russian is an advantage.
- Bachelor's degree in Finance, Business Administration, Economics, or related field; advanced degrees or relevant professional certifications (e.g., CFA) are a plus.
What we offer:
Meaning. Ground-floor opportunity to change the world of investing as we know it.
Care and attention. You will get health insurance, but more importantly, you will get a team of genuinely great co-workers who will support you in your work and share some more or less funny jokes along the way. We want you to enjoy your job, not stress about it. Learn more about Mintos virtues here.
Stock options. In addition to a competitive salary, you'll get a stake in Mintos. We believe in what we do, and we hire people who own the work they do. This lets you participate in the value you help to create at Mintos.
A personal learning budget. €1000 EUR each year for your professional development, including access to our book library. Choose how to use this yourself - take courses, visit conferences, etc.
A flexible vacation policy. Do your best work, and take time off when you need it. At Mintos we don't limit vacation time to the 4 weeks stipulated by law.
Snacks and drinks. Our kitchen is always packed with tasty snacks and drinks. If you got into the flow and stayed in the office longer than usual - the dinner is on us. And there is also a canteen downstairs in our building, providing healthy lunch options.
Naproom. On days when you came to the office but got sugar-crushed from too many Nutella coated snacks, take a power nap to get your energy back to optimal levels.
Shower. Cycling or running to work in the morning or going to the gym during lunch? We have showers. And we like sports.
Mintos is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance with the interview due to a disability, please write to
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