VIP Client Support Manager

2 weeks ago

Riga, Rīga, Latvia ART2HIRE Full time €104,000 - €130,878 per year

Our client is a company that is committed to developing and promoting its projects in the international market. As a result, they grow websites, outpace competitors, and generate profit. They smash knowledge of SEO and marketing together with creativity to increase traffic and drive sales. And yeah, company websites reach top positions for relevant search queries, something other companies cannot do for years.
We are looking for a VIP Client Support Manager. You will be responsible for building and maintaining relationships with VIP clients, coordinating special requests, and ensuring that all VIP needs are met.

Location: Riga, Latvia
Type: Office, full-time
Start date: ASAP

Responsibilities:

  • Managing the daily VIP client service via email/WhatsApp; 
  • Responding to VIP client inquiries regarding financial transactions, client activity and general information to provide a single point of contact; 
  • Understanding of our ideal clients and their relationship to our products; 
  • Effectively representing the company with full knowledge of our offerings;
  • Researching client needs and determining how our solutions meet them; 
  • Assisting clients and creating long-term relationships that meet their needs.

Requirements:

  • 1+ years of experience in a similar position;
  • Excellent communication, interpersonal and organizational skills; 
  • Experience in iGaming (Gambling/Betting); 
  • Experience in customer relationship management; 
  • Strong problem-solving and decision-making abilities; 
  • Ability to work in a fast-paced environment and ability to prioritize tasks; 
  • Proficient level of English (both written and verbal), knowledge of Russian will be considered an advantage.

Will be a plus:

  • Higher education in sales/marketing or related field as an advantage; 
  • Knowledge of German language is an advantage (possibly excellent written);

  • Client Support Specialist

    2 weeks ago

    Riga, Rīga, Latvia Mapon Full time €104,000 - €130,878 per year

    Mapon, the second-largest company in the Draugiem Group, is one of the leading fleet management and GPS tracking solution providers in Northern Europe. The company serves more than 31,000 clients worldwide and has a partner network across six continents. Our team of over 200 professionals works from offices in Latvia, Lithuania, Estonia, Finland, Sweden,...

  • Global Client Support Project Manager

    2 weeks ago

    Riga, Rīga, Latvia Mapon Full time €2,500 per year

    Mapon is a leading provider of efficient and user-friendly GPS tracking and fleet management solutions, serving both enterprises and private individuals. Our platform supports the management of over 300,000 active tracking devices worldwide, with users collectively covering more than 40 billion kilometers to date. As one of the market leaders in the...

  • Client Relationship Manager

    2 weeks ago

    Riga, Rīga, Latvia Mintos Full time €40,000 - €60,000 per year

    We're looking for an experienced Client Relationship Manager to work directly with our high-net-worth investors in Latvia - building strong relationships, delivering exceptional service, and helping clients make the most of the opportunities our platform offers. If you're up for the challenge to grow Mintos into a multi-asset investment platform, we'd be...

  • Client Relationship Manager

    2 weeks ago

    Riga, Rīga, Latvia Mintos Full time €60,000 - €80,000 per year

    We're looking for an experienced Client Relationship Manager to work directly with our high-net-worth investors in Latvia - building strong relationships, delivering exceptional service, and helping clients make the most of the opportunities our platform offers.If you're up for the challenge to grow Mintos into a multi-asset investment platform, we'd be...

  • Sales Support Manager

    2 weeks ago

    Riga, Rīga, Latvia Visa Full time €45,000 - €55,000 per year

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...

  • Client Solutions Manager

    2 weeks ago

    Riga, Rīga, Latvia Aleph Full time €40,000 - €60,000 per year

    Are you ready to join our digital revolution journey? Aleph represents the world's leading platforms in 130 markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through...

  • High-Net-Worth Client Relationship Manager

    2 weeks ago

    Riga, Rīga, Latvia Mintos Full time €60,000 - €80,000 per year

    We're looking for an experienced High-Net-Worth Client Relationship Manager to work directly with our high-net-worth investors in Latvia - building strong relationships, delivering exceptional service, and helping clients make the most of the opportunities our platform offers.If you're up for the challenge to grow Mintos into a multi-asset investment...

  • Client Partner

    2 weeks ago

    Riga, Rīga, Latvia Aleph Full time €40,000 - €60,000 per year

    Are you ready to join our digital revolution journey? Aleph represents the world's leading platforms in 130 markets, across new and existing geographies, enabling platforms like Tiktok, Amazon, Google, and nearly 55 others to expand into new markets, and empowering advertisers to take full advantage of the platforms' advertising capabilities. Through these...

  • Business Support Specialist

    2 weeks ago

    Riga, Rīga, Latvia Mapon Full time €1,500 - €1,700

    Mapon develops user-friendly and efficient GPS tracking and fleet management solutions tailored to the needs of companies in transportation, logistics, freight, agriculture, construction, and other industries. As one of the market leaders, Mapon currently tracks over 300,000 moving objects worldwide, which have collectively traveled more than 40 billion...

  • Senior Client Executive

    2 weeks ago

    Riga, Rīga, Latvia NielsenIQ Full time €40,000 - €60,000 per year

    Company Description As a leader in marketing and sales information, NielsenIQ is one of the most trusted sources of business intelligence for the world's top brands. The work we do makes a significant difference to how businesses and brands perform in markets around the world.At NielsenIQ, we all share a commitment to our core values of integrity,...