Key Account Manager

2 weeks ago

Riga, Rīga, Latvia MADFIN Full time €60,000 - €80,000 per year

Key Responsibilities:

  • Build, manage, and grow long-term relationships with key partners and clients.
  • Identify and implement business growth opportunities within the acquiring/payment ecosystem.
  • Manage and expand relationships with existing clients, ensuring high satisfaction and retention.
  • Support pricing discussions, transaction volume forecasting, and contract negotiations.
  • Conduct documentation pre-checks and coordinate with compliance teams.
  • Oversee onboarding of new clients, ensuring smooth processes and compliance with regulatory requirements.
  • Represent the company at industry events, conferences, and trade shows to promote services and attract new clients.
  • Collaborate with internal teams (product, operations, compliance, finance) to ensure seamless service delivery and client success.
Requirements

  • 2–3+ years of experience in the payments/fintech industry.

  • Solid background in card acquiring (mandatory).

  • Proven track record in client management, partnerships, or business development.
  • Strong understanding of payment processes, merchant needs, and industry regulations.
  • Excellent verbal and written communication skills in English.
  • Strong negotiation, presentation, and interpersonal skills.
Benefits
  • Competitive salary based on your experience and contribution and performance-based bonuses
  • Flexible working conditions
  • Additional paid Wellbeing Days — take time for your personal needs, health check-ups, or simply to recharge
  • Friendly and collaborative team — we value transparency, initiative, and support each other
  • Opportunity to grow together with the company and take on new responsibilities as we scale
  • Startup environment where your voice matters and ideas turn into features fast
  • Travel opportunities to industry events and expos.

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