Senior Product Manager

2 weeks ago

Riga, Rīga, Latvia Lumine Group Full time €104,000 - €130,878 per year
Role Responsibilities

Deliverables

  • Gather, prioritize, and translate customer and business requirements into clear product features, user stories, and specifications. Define and own the product roadmaps for our BSS/OSS portfolio, ensuring alignment with company vision, product strategy, market trends, and customer needs.
  • Monitor market trends, competitor activities, and emerging technologies to inform product direction and input into the company product strategy.
  • Consider both functional enhancement, technology progression and technology harmonisation as part of the product module roadmap.
  • Liaise regularly with the Head of Engineering and work in collaboration to ensure that all decisions regarding technology progression and harmonisation are agreed.
  • Clearly communicate the detailed roadmap for product modules and our market offerings under his/her responsibility internally and to existing customers and prospects.
  • Provide the Sales and Account Management teams with factual information and support regarding the roadmap for the product modules and product offerings.
  • Support the Marketing department, particularly Product Marketing for the production of collateral and presentations for product modules and market offerings.
  • Providing regular reports to the Head of Product on the current status of the releases for product modules.
  • Support the Sales and Account Management teams in customer and prospect meetings to articulate the value of the product modules and market offerings.
  • Technical relationship management of 3rd Parties providing specific products used as part of our market offering.
  • Provide thought leadership in the BSS domain, acting as a subject matter expert both internally and externally.
  • Support sales and pre-sales teams with product expertise, demos, and RFP responses when needed.

People Leadership

  • Coach, mentor, motivate and supervise team members. Influence them to take positive action and accountability for their assigned work.
  • Maintain regular and effective communication with all team members.
  • Set and continually manage expectations with team members and other stakeholders.
  • Contribute to improving team processes by identifying process improvements or inefficient work practices.
  • Ensure the team are engaged and are aware of what is required from them.
  • Contribute to knowledge share within the team.
  • Undertake quarterly performance reviews of all line members.
  • Cascade and enforce all policies and processes with team members and within the project team
  • Ensure HR policy knowledge is kept up to date.
  • Manage the mentoring process for new starters assigned to the line.

Other

  • Help create a culture of learning, trust and self-improvement.
  • Awareness and compliance of ISO9001, ISO27001, ISO22301 and UK GDPR regulations.
  • Any other duties as required.

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