Administrative Support Specialist
24 hours ago
We are a London-based fintech company with a mindful approach to financial services. Operating under a FCA-approved Electronic Money Institution (EMI) license, MADFIN delivers card acquiring tailored for fast-moving, high-growth businesses. We are looking for experienced Administrative Support Specialist to join our rapidly growing team.
Responsibilities:
- Oversee day-to-day office operations in Riga and support the setup and maintenance of the London office
- Organize travel, meetings, and calendars for management
- Coordinate administrative processes and ensure smooth internal communication between departments
- Keep our documentation and databases up to date and well-structured
- Lead initiatives related to office improvement, design, and functionality
- Systematize administrative work and introduce structure where needed
- Implement new administrative policies and improve existing ones
- Handle correspondence, document flow, and expense tracking
- Support onboarding and create a welcoming office culture
- Assist the Head of HR with various administrative and people-related tasks
Requirements
- Minimum 2–3+ years of experience as Office Manager or in Administrative Support roles
- Strong organizational and multitasking skills, with attention to detail
- A proactive, hands-on, and improvement-oriented mindset
- Good communication in English (both written and spoken)
- Ability to manage multiple priorities and maintain confidentiality
- Proficiency in Google Workspace or MS Office
Benefits
- Competitive salary based on your experience and contribution and performance-based bonuses
- Flexible working conditions (on-site Riga/hybrid)
- Additional paid Wellbeing Days — take time for your personal needs, health check-ups, or simply to recharge
- Friendly and collaborative team — we value transparency, initiative, and support each other
- Opportunity to grow together with the company and take on new responsibilities as we scale
- Startup environment where your voice matters and ideas turn into features fast
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