Partner Success Manager

5 days ago

Riga, Rīga, Latvia Jeff App Full time $40,000 - $80,000 per year
About Jeff
Over2 billion people in Emerging Markets lack traditional financial data, and as a result are financially underserved. At the same time, these consumers have tremendous amount of digital footprint around them.
Jeff is a financial technology startup that addresses this issue. We build financial product comparison marketplaces that help consumers and financial service providers connect and increase odds of cooperation through digital footprint-enabled data science and machine learning models.
Our goal is to unlock financial services for the underbanked, with a clear focus on emerging economies that will drive the global economy in decades to come.
Since 2020, our business has expanded to 6 countries, surpassed 10 million visits every month to our brands and reached profitability.
Jeff has been recognized as a top growth fintech by Financial Times, Statista, Deloitte, Sifted and others.
As we continue our growth and expansion, unlocking new markets and products, as well as introducing AI as a central product pillar, we are looking for great people to fortify our team further.
Join our team as Partner Success Manager interacting with Key B2B Accounts daily & driving synergies that allow both Jeff, as well as our partners to succeed and grow. You will:
  • Work with a few dozen of accounts daily
  • Support key accounts through the cycle, from integration and onboarding, to scaleup and data-driven growth fostering
  • Analyze a substantial set of KPIs daily or weekly, detecting growth potential and inefficiencies
  • Continuously gather feedback and insights from our B2B customers, proposing connected business enhancements
  • Interact with internal stakeholders from Data, Marketing and Sales teams daily
  • Lead decision-making automation efforts to elevate efficiency of our day-to-day partner ops
  • Be the right-hand person to the regional manager, driving growth in your markets
  • Drive adoption of API-centric operations as a standard
  • Introduce and improve B2B partner satisfaction via CSAT/NPS/other relevant metrics
  • Support your region's team with new markets and products entry and expansion
You have:
  • Drive and hunger to kickstart / accelerate your career. This role is an outstanding opportunity both for recent graduates / last year students, as well as talent with a few years of experience already
  • Profound ability to make sense of data and insights, and coney said findings in targeted sales efforts
  • Excellent English. Knowledge of Spanish or Portuguese is a strong advantage
  • Demonstrated ability of being a self-starter that thrives in dynamic, cross-market environment
  • Extreme level of ownership
  • Excellent communication skills, both written and verbal
  • Mindset towards automation and operations enhancement with the help of AI and other latest technologies
  • Ability to work with pivots and lookups. Ability to understand & write basic SQL is a plus
What's in it for you?
  • Equipment of your preference
  • Knowledgeable, driven and truly experienced team
  • Vacation policy that fully covers annual leave and National holidays in line with your residence country's standards
  • Team building events, both online and offline
  • Competitive salary, as well as opportunity to earn more via good performance (cash or stock - you chose)
  • Early-stage startup hunger and ambition combined with stability, as we have reached profitability
  • High energy - as a growing startup, no day is the same
  • Unlimited growth - as the company grows, you grow with us
Our Values:
  • Walk the talk: We not only understand what to do but are able to execute it
  • Integrity: We are reliable, trustworthy, and accountable professionals who respect each other
  • 10x Mentality: We tackle massive markets with bold ambition and solutions
  • Action over perfection: We make informed decisions quickly and iterate as we go
  • Always be solving, always be building: We are problem solvers, not just problem finders
  • Own it: We take full responsibility for our work and ensure everything possible is done to deliver outcomes
If you refer someone for this role and the person passes 3 month probation, you can earn USD 1'000 To refer someone, send your name, candidates LinkedIn URL and contact information to [email protected]
To avoid misunderstandings, the first 3 months is the period when we mutually and truly find out if it is a match - both in terms of values, as well as competences.
Ready to change the way how people in the Emerging World obtain financial services? We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Partner Success Manager

    2 weeks ago

    Riga, Rīga, Latvia Jeff App Full time €30,000 - €60,000 per year

    About Jeff Over2 billion people in Emerging Markets lack traditional financial data, and as a result are financially underserved. At the same time, these consumers have tremendous amount of digital footprint around them. Jeff is a financial technology startup that addresses this issue. We build financial product comparison marketplaces that help consumers...

  • Associate Partner Marketing Manager

    2 weeks ago

    Riga, Rīga, Latvia Aleph Full time €80,000 - €120,000 per year

    Are you ready to join our digital revolution journey?  At Aleph, we're not just part of the digital advertising landscape—we're shaping its future. Representing the world's leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and...

  • Affiliate Partner Manager

    7 days ago

    Riga, Rīga, Latvia Audacity Capital Full time €25,000 - €60,000 per year

    The Role: You will be responsible for : Sourcing new partners and executing exciting partnership solutions.Negotiating attractive partnership deals and ensuring mutually beneficial partnership terms that are in line with business objectives and strategy.Maintaining and deepening relationships with existing partners.Developing metrics to measure ROI from...

  • Head of Customer Success

    2 weeks ago

    Riga, Rīga, Latvia Evotym Full time €60,000 - €120,000 per year

    About the ClientOur client is a fast-growing fintech company providing international payment solutions. With a distributed team and ambitious growth plans, they are focused on building a world-class Customer Success function to ensure clients receive seamless support, maximize value, and remain engaged long-term. To achieve this, they are hiring a Head of...

  • Automation Business Partner

    2 weeks ago

    Riga, Rīga, Latvia Roche Full time €25,000 - €40,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • HR Business Partner, EMEA

    2 weeks ago

    Riga, Rīga, Latvia Pax8 EMEA Full time €40,000 - €60,000 per year

    Join Pax8 as HR Business Partner working across EMEA - you'll join a company in motion - scaling fast, evolving even faster. This role isn't about maintaining what exists - it's about building what's next. The role is hybrid, with an expectation to be in our Riga office three days a week to foster collaboration, build strong partnerships, and stay...

  • Finance Excellence Partner

    2 weeks ago

    Riga, Rīga, Latvia Roche Full time €33,600 - €42,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Medical Governance partner

    4 days ago

    Riga, Rīga, Latvia Novartis Full time €60,000 - €120,000 per year

    Job Description SummaryMedical Information Responsible: Provides a high quality technical and coordination support for the response of accurate and timely medical/scientific information to all internal and external inquiring customers of varied medical information requests/requirements across the entire Novartis portfolio. Serve as single point on contact...

  • Medical Engagement Partner

    4 days ago

    Riga, Rīga, Latvia Novartis Full time €40,000 - €80,000 per year

    Job Description Summary-In line with overall product strategy, the Medical Engagement partner is responsible for supporting the design, implementation and execution of Medical Affairs plans for assigned Therapy Area, providing scientific information, helping design & organise clinical studies, building educational dialogue with key opinion leaders and...

  • Senior Product Manager

    4 days ago

    Riga, Rīga, Latvia Aerones Full time €54,000 - €68,400 per year

    About AeronesAerones builds intelligent robotic systems and software that extend the life of wind turbines and make renewable energy operations predictable, efficient, and data-driven. Our robots perform inspection, maintenance, and repair services on thousands of turbines worldwide, generating one of the largest wind asset datasets in the industry.Our...