Partner Success Manager

2 days ago

Riga, Rīga, Latvia Jeff App Full time €30,000 - €60,000 per year
About Jeff
Over2 billion people in Emerging Markets lack traditional financial data, and as a result are financially underserved. At the same time, these consumers have tremendous amount of digital footprint around them.
Jeff is a financial technology startup that addresses this issue. We build financial product comparison marketplaces that help consumers and financial service providers connect and increase odds of cooperation through digital footprint-enabled data science and machine learning models.
Our goal is to unlock financial services for the underbanked, with a clear focus on emerging economies that will drive the global economy in decades to come.
Since 2020, our business has expanded to 6 countries, surpassed 10 million visits every month to our brands and reached profitability.
Jeff has been recognized as a top growth fintech by Financial Times, Statista, Deloitte, Sifted and others.
As we continue our growth and expansion, unlocking new markets and products, as well as introducing AI as a central product pillar, we are looking for great people to fortify our team further.

Join our team as Partner Success Manager interacting with Key B2B Accounts daily & driving synergies that allow both Jeff, as well as our partners to succeed and grow.

You will:
  • Work with a few dozen of accounts daily
  • Support key accounts through the cycle, from integration and onboarding, to scaleup and data-driven growth fostering
  • Analyze a substantial set of KPIs daily or weekly, detecting growth potential and inefficiencies
  • Continuously gather feedback and insights from our B2B customers, proposing connected business enhancements
  • Interact with internal stakeholders from Data, Marketing and Sales teams daily
  • Lead decision-making automation efforts to elevate efficiency of our day-to-day partner ops
  • Be the right-hand person to the regional manager, driving growth in your markets
  • Drive adoption of API-centric operations as a standard
  • Introduce and improve B2B partner satisfaction via CSAT/NPS/other relevant metrics
  • Support your region's team with new markets and products entry and expansion
You have:
  • Drive and hunger to kickstart / accelerate your career. This role is an outstanding opportunity both for recent graduates / last year students, as well as talent with a few years of experience already
  • Profound ability to make sense of data and insights, and coney said findings in targeted sales efforts
  • Excellent English. Knowledge of Spanish or Portuguese is a strong advantage
  • Demonstrated ability of being a self-starter that thrives in dynamic, cross-market environment
  • Extreme level of ownership
  • Excellent communication skills, both written and verbal
  • Mindset towards automation and operations enhancement with the help of AI and other latest technologies
  • Ability to work with pivots and lookups. Ability to understand & write basic SQL is a plus
What's in it for you?
  • Equipment of your preference
  • Knowledgeable, driven and truly experienced team
  • Vacation policy that fully covers annual leave and National holidays in line with your residence country's standards
  • Team building events, both online and offline
  • Competitive salary, as well as opportunity to earn more via good performance (cash or stock - you chose)
  • Early-stage startup hunger and ambition combined with stability, as we have reached profitability
  • High energy - as a growing startup, no day is the same
  • Unlimited growth - as the company grows, you grow with us
Our Values:
  • Walk the talk: We not only understand what to do but are able to execute it
  • Integrity: We are reliable, trustworthy, and accountable professionals who respect each other
  • 10x Mentality: We tackle massive markets with bold ambition and solutions
  • Action over perfection: We make informed decisions quickly and iterate as we go
  • Always be solving, always be building: We are problem solvers, not just problem finders
  • Own it: We take full responsibility for our work and ensure everything possible is done to deliver outcomes

If you refer someone for this role and the person passes 3 month probation, you can earn USD 1'000

To refer someone, send your name, candidates LinkedIn URL and contact information to -

To avoid misunderstandings, the first 3 months is the period when we mutually and truly find out if it is a match - both in terms of values, as well as competences.

Ready to change the way how people in the Emerging World obtain financial services?

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