Digital Trust and Safety

2 days ago


Riga, Rīga, Latvia Personalbüro U. Herrmann Full time 2,000 - 2,500 per year

Start next training 30rd October

Sign on bonus

DUTIES AND RESPONSIBILITIES:

  • Handle general administrative tasks as part of the back office team
  • Provide professional online support for specific customer cases
  • Contribute to achieving business objectives through reliable and accurate support
  • Ensure high standards of customer satisfaction and service quality.

REQUIREMENTS

  • Fluency in Hebrew   (written and spoken) and at least B2 level of English
  • Previous experience or strong interest in back office services
  • Strong problem-solving abilities with a focus on accuracy, efficiency, and empathy
  • Goal-oriented mindset with a proactive, solutions-driven approach
  • Excellent computer skills to ensure fast and high-quality task execution
  • Willingness to continuously learn and develop through research
  • EU citizenship or a valid Latvian residence permit is required. 

OFFER

  • Competitive salary and benefits package
  • Opportunity for professional growth within a leading BPO company
  • Collaborative and inclusive work environment
  • Relocation Support that includes assistance with relocation and work permit documentation
  • Fully paid comprehensive training program
  • Private health insurance, after 3-month probation period
  • Modern workspace in central Riga with fun facilities including PlayStation and table tennis
  • Friendly, multicultural work environment with flat hierarchies and a first-name culture
  • Free drinks, regular fruit deliveries, and a supportive atmosphere
  • Employee Discounts with local fitness centers, restaurants, and more
  • And many more


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