Enterprise Master Data Management Operations Business Analyst

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

A healthier future. It's what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. 

That's what makes us Roche.

Enterprise Master Data Management (EMDM) is a Roche cross-functional and cross-divisional network of master data specialists and subject-matter experts developing governance frameworks and maintenance processes to ensure high-quality and trusted master data as the backbone for seamless business operations, data analytics and digitalization.

Please note that the opportunity is open on a fixed-term basis until the 31st of December, 2027.

The Opportunity
 

In the Enterprise Master Data Management Operations Business Analyst role, you are responsible for the dedication towards undisturbed business activities by committing to Service Level Agreement. In this role, you will ensure that technological architecture meets user requirements, and will support the whole data maintenance related queries - including data quality, lifecycle management and monitoring. Execute the day-to-day activities according to the agreed service level and in compliance with the SOPs of the respective business sub-process. Follow the instructions of the Cluster Lead - Enterprise Master Data Management Operations Business Partner domain regarding the daily work coordination, and propose process and system improvements across multiple divisions. Contribute continuously to the improvement of the performance of the Finance, Procurement, Sales and Supply Chain organizations. 

• Handle incoming incidents and provide 2nd level support to Roche Affiliates and global IT based on ITIL methodology.

• Collaborate with IT teams to translate business needs into technical solutions, performing process analysis, redesign, and implementation.

• Manage data cleansing and lifecycle, identify automation/optimization opportunities, and develop business cases for improvements.

• Maintain documentation (SOPs, Knowledge Base, User Guidance), manage audit controls (ICFR), and develop/deliver training (including delta and Train the Trainer).

• Lead, coordinate, and participate in RSS and global IT projects, ensuring effective project management.

• Ensure the maintenance and improvement of business/IT procedures, facilitating change management and ongoing user support. Crucially, this role coordinates operational changes before and after Aspire (no deployment involvement), requiring high flexibility and strong Stakeholder Management.

• Responsible for overseeing the transition and ensuring operational continuity in Riga throughout the Aspire project lifecycle, leveraging prior training experience.

Who you are

We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development.

• Strong communication skills in English (both written and spoken), alongside strong customer centricity and stakeholder management skills.

• Experience with SAP (FI, MM, CO, SD) and 3-5 years of Master Data management experience is desirable.

• Ability to work independently as well as in a team, with a focus on details and innovation.

• Skilled in multitasking, prioritization, and possesses analytical thinking.

• Project experience is desirable.

In exchange we provide you with

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career. 

• Excellent benefits & flexibility:  Roche Annual Bonus, Monthly transportation allowance, Home Office set - up equipment, Health Insurance, Life/Accident insurance, Full salary when on sick leave for the first 9 days, Eyeglasses settlement, One-time payment options for various events in the life e.g. wedding, childbirth, Service Awards: We value loyalty with additional holidays and bonus payment, Work in a hybrid model (2 days/week from the office)

• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Salary starts from 2300 EUR gross/monthly. Final salary depends on the successful candidate's level of experience, skills and qualifications.

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.