Performance Intelligence Lead

Join our team as a Performance Intelligence Lead

Yes, you can That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally.

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

What You Will Do:

• Design and implement a divisional performance dashboard (MVP and full version) that tracks progress toward strategic goals
• Gather and translate business requirements into meaningful KPIs, KRIs, and OKRs that align with divisional and organizational outcomes
• Own the quality and consistency of performance data (KPIs, KRIs, OKRs) and ensure it tells a clear, actionable story
• Champion goal alignment, ensuring objectives are cascaded and linked to measurable outcomes
• Collaborate across teams to streamline processes, reduce friction, and optimize end-to-end workflows
• Ensure our processes and procedures support agility, compliance, and clarity in a regulated banking environment
• Champion a culture of continuous improvement, innovation, and balanced risk-taking
• Support communities of practice and virtual teams with insights, best practices, and logistical coordination
• Partner with other divisions and control functions to embed governance frameworks and drive improvements based on first-line execution

What We Expect:

• Proven experience in performance measurement and building dashboards from scratch
• Strong skill set for visual storytelling through data (analytical skills, presentation skills)
• Excellent stakeholder engagement and cross-functional collaboration skills
• Ability to navigate complex environments and drive clarity in data and processes
• Fluent in Atlassian tools (Jira, Confluence), Power BI
• Understanding of IT governance frameworks, including the end-to-end design and effectiveness of processes and controls
• Experience working in agile environments and/or familiarity with business agility frameworks
• Strong project management skills, self-driven
• Background in banking or experience in a similar regulated industry (e.g., financial services)
• Strong understanding of risk management frameworks and operations in a regulated environment
• Good awareness of regulatory requirements and guidelines relevant to technology teams, particularly EBA guidelines like DORA
• Fluent English is required in spoken and written communication due to working on the Pan-Baltic level

What We Offer:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, workshops, conferences, online training, etc.
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 3,000 - 4,400 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 31st of October. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format