Customer Service Specialist

2 days ago


Mārupe Mārupes novads LV Latvia Trodo Full time €15,000 - €25,000 per year

Responsibilities:

  • Daily interaction with our customers over the phone 
  • Address customer concerns and requests across all communication channels
  • To provide accurate and insightful guidance to customers
  • Provide detailed information about our products and services
  • Process customer orders and fulfill requests 
  • Maintain a polite, helpful, and professional 

Requirements:

  • Passion for customer service
  • 1+ years of experience in a similar customer service role or related field
  • Proficiency in both English and Finnish languages is essential for communication with foreign customers
  • Attention to details and solid problem-solving ability 
  • Empathy and active listening skills
  • Good computer skills
  • Legal right to work and reside in Latvia

What we offer:

  • Extended health insurance
  • Flexible benefits (extra holidays or paid GYM)
  • Growth & development opportunities
  • Employee Purchase Program
  • Mental health support program
  • Fruits (and ice cream during summer), and refreshments in the office
  • Family-friendly workplace
  • Celebrations of employee's important life moments
  • Team buildings and corporate events

Trodo was founded in 2013 by two young IT enthusiasts (and brothers) from Latvia and an experienced rally and car maintenance veteran from Norway. Trodo continues to grow by offering online services that prioritize a positive user experience, hoping that anyone who uses Trodo's services for the first time will become a dedicated repeat customer.

Find out more about work and life at Trodo 
Stay connected with us on our official platforms: 

  • Love Trodo (Life at Trodo): Facebook | Instagram | LinkedIn | TikTok
    • Trodo Official Accounts: Facebook | Instagram | TikTok

 Don't forget to Like & Follow to stay updated 



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