Swedish-speaking Logistics specialist
2 days ago
As a Swedish-speaking Logistics specialist, you will be responsible for managing, planning, and controlling taxi flow to deliver car on time to our passengers across Sweden. You will also be responsible for answering calls from our taxi drivers and provide them with the necessary support to resolve any issues they may have, including technical or operational issues, to ensure that they can complete their tasks efficiently.
To succeed in this role, it is expected that you have previous experience in logistics and customer support. The ideal candidate has relevant experience that they can bring to this position and apply to new situations – we are looking for someone who is a quick learner and can grasp new concepts and skills easily.
We have a multicultural workplace that values diversity, and we are seeking a candidate who can work well with people from different cultures and backgrounds and is comfortable in an international work environment.
Your responsibilities
- Acquire knowledge of various booking & dispatch systems and respective work routines, guidelines.
- Monitor taxi flow and make necessary adjustments
- Handle incoming calls from our taxi drivers and our contract partners
- Handle outgoing calls to drivers
- Monitor and track driver performance
- Collaborate with Booking agents, Driver support agents and other Logistics specialist
Requirements and skills
- Fluent Swedish both verbal and written
- Flexibility to work various day and nightshifts, including weekends and holidays
- Strong computer skills
- Precision, attention to details
- Good problem-solving skills and can adapt to new situations with ease
- Ability to work under pressure and handle multiple tasks simultaneously
- Experience in the logistics field is plus
We offer
- Growth opportunities & training
- Monthly base salary 8.99 EUR/h/gross
- Monthly performance bonus up to 400 EUR/gross
- Paid gym / swimming pool / physiotherapy
- Health insurance after trial period
- Fruit days in the office
- Team building events
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