Senior Operational Risk Officer

Senior Operational Risk Officer (External Theft & Fraud)

Yes, you can That's our attitude towards our work, ambitions, ideas, and relationships. We at Luminor believe that anyone has the potential to achieve big things and encourage everyone to achieve them, professionally and personally. 

Whoever you are and whatever your role is, with Luminor, you will get a once-in-a-lifetime opportunity to build a local banking champion.

As a Senior Operational Risk Officer (External Theft & Fraud),your mission is to  bring expertise, curiosity, and independent challenge to one of the most dynamic risk areas in banking. You'll help shape how we protect our customers and our business from external fraud, strengthening resilience across the Baltics and keeping Luminor a step ahead of emerging threats.

How You Will Make an Impact:

•  Shape and maintain the Group-wide External Theft & Fraud risk management framework, including its vision, roadmap, and supporting methodologies
• Identify improvement opportunities in fraud strategy, risk assessment, controls, analytics, and reporting to strengthen operational resilience
• Establish principles for fraud-related processes and ensure alignment with regulatory requirements, internal policies, and industry good practices
• Provide independent second-line oversight by assessing and challenging the effectiveness of first line controls through RCSAs and dedicated reviews
• Define second-line requirements for fraud-related analysis, investigation, and reporting procedures, and regularly evaluate their effectiveness
• Support complex fraud investigations and contribute to high-quality periodic reporting to management, stakeholders, and regulatory authorities
• Drive organization-wide awareness of fraud laws, regulations, internal requirements, and emerging external trends
• Support the annual External Fraud Risk Assessment and contribute to broader risk management activities across the Group
• Represent Luminor in engagements with regulators and industry associations related to external fraud topics

What Makes You a Great Fit:

•  Strong expertise in financial-sector Fraud Risk Management, including frameworks, controls, investigation practices, and regulatory expectations
• Solid understanding of fraud-related legislation and supervisory requirements across the Baltics
• Excellent analytical and decision-making skills, including the ability to form sound judgments under time pressure
• Strong communication and stakeholder management skills, with the ability to present complex topics clearly and concisely
• Experience working cross-functionally and cross-border, ideally in a pan-Baltic or multinational environment
• Higher education in Law, Finance, Economics, Mathematics, or a related field
• Certifications relevant to fraud risk, investigations, operational risk, or financial crime would be an advantage.
• Fluent English is required in spoken and written communication due to working on the Pan-Baltic level 

Why You Will Love Working Here:

• Flexibility. Flexible working hours, Hybrid work, and the possibility to work from anywhere in the EU, Iceland, Switzerland, and the UK (in total 90 days per year)
• International teams. Teams that go outside Pan-Baltic borders, where people value challenging work together with good humor and having fun
• Culture. You'll be joining a team where things move fast, ideas flow freely, and change is part of the everyday. It's a dynamic environment that keeps you learning, growing, and never bored
• More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
• Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
• Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
• Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states, as well as Health days in case of your absence due to sickness without a doctor's note needed
• Wellbeing. Access to tools and resources that help you feel good and be productive at work and in life
• Professional growth. Internal and external training programs, LinkedIn learning, workshops, conferences, online training, etc
• Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
• Gross salary. 3,270-4,910 EUR/month, which is to be determined depending on your level of experience and competencies

The application deadline is the 12th of the December. We are looking for a candidate primarily already located within the Baltics. Please apply with your CV in English and PDF format

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