
Russian speaking Digital Trust and Safety Analyst
2 weeks ago
Role: Digital Trust and Safety
Location: Riga, Latvia
Work model: on-site
Employment type: full time
DUTIES AND RESPONSIBILITIES:
- Handle general administrative tasks as part of the back office team
- Provide professional online support for specific customer cases
- Contribute to achieving business objectives through reliable and accurate support
- Ensure high standards of customer satisfaction and service quality.
REQUIREMENTS
- Fluency in Russian (written and spoken) and at least B2 level of English
- Previous experience or strong interest in back office services
- Strong problem-solving abilities with a focus on accuracy, efficiency, and empathy
- Goal-oriented mindset with a proactive, solutions-driven approach
- Excellent computer skills to ensure fast and high-quality task execution
- Willingness to continuously learn and develop through research
- EU citizenship or a valid Latvian residence permit is required.
OFFER
- Competitive salary and benefits package, as well as sign on bonus
- Opportunity for professional growth within a leading BPO company
- Collaborative and inclusive work environment
- Relocation Support that includes assistance with relocation and work permit documentation
- Fully paid comprehensive training program
- Private health insurance, after 3-month probation period
- Modern workspace in central Riga with fun facilities including PlayStation and table tennis
- Friendly, multicultural work environment with flat hierarchies and a first-name culture
- Free drinks, regular fruit deliveries, and a supportive atmosphere
- Employee Discounts with local fitness centers, restaurants, and more
- And many more
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