German Language Customer Service Representative
9 hours ago
Customer Support Representative Job
DescriptionThis role is ideal for individuals who are passionate about delivering exceptional customer experiences and proficient in German language.
You will be responsible for handling customer inquiries, resolving issues, and providing assistance via various communication channels. Your excellent communication skills, both written and verbal, will enable you to effectively engage with customers and colleagues alike.
Your work schedule will include day and night shifts, working independently or as part of a team, depending on business needs. You will be required to maintain accurate records, adhere to quality standards, and meet performance targets.
Requirements- Upper-Intermediate German (B2) and fluent English (C1)
- Previous experience in customer service or similar roles desirable
- EU citizenship or valid work permit for Latvia
- Excellent computer literacy, typing speed of 50 wpm with 90% accuracy
- Positive attitude, self-motivation, and strong problem-solving skills
- Paid startup training and professional development sessions
- Competitive salary and benefits package
- Relocation support for those willing to move to Riga
- Opportunities for personal and professional growth within the company
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