Swedish Customer Care Agent: Move to Portugal for a New Challenge

2 weeks ago

Riga, Rīga, Latvia Cross Border Talents Full time €4,000 - €6,000 per year

Cross Border Talents is looking for Swedish speakers to join a great project in Portugal, for one of the most renowned tech brands

Location: Remote in Portugal
Contract: Full-time, 12-month renewable
Start Date: several start dates through June and July

About the Brand:
Join a global leader in technology and design a brand known for its innovation, sleek hardware, and exceptional customer experience. You'll be supporting users of its e-commerce platform through every step of their order journey.

Your Role:
As a Swedish-speaking E-commerce Support Specialist, you will help customers with everything from order tracking and returns to payment queries, ensuring a seamless and satisfying shopping experience.

Your main tasks:

  • Handle inquiries related to online orders: delivery, returns, refunds, and payment issues.

  • Communicate with customers via phone, email, and chat.

  • Ensure data security in compliance with GDPR and PCI standards.

  • Escalate complex cases and follow internal procedures.

  • Collaborate with logistics and financial teams.

You bring:

  • C2-level Swedish and higher and fluent English (C1).

  • Strong communication and customer service skills.

  • Detail-oriented mindset and problem-solving attitude.

  • Ability to work in rotating shifts (07:00-24:00, Mon-Sun).

  • Prior experience in customer support or back-office is a plus.

  • EU member state ID or a valid residence card for Portugal

On Offer:

  • Attractive monthly salary
  • Extra payment for working late hours, public holidays and Sundays

  • Holiday and Christmas bonuses (paid monthly).

  • Meal allowance via card.

  • Paid training and onboarding.

  • Health insurance from day one.

  • Full remote setup with equipment provided.

  • Optional company accommodation and relocation support for international hires

  • Swedish Speaking Customer Consultant

    2 weeks ago

    Riga, Rīga, Latvia Circle K Full time €1,600 - €1,750

    Job DescriptionLooking for new opportunities in your career? Wherever you're heading, let's go there together.Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Our dream is to be the world's preferred destination for convenience and fuel....

  • Danish-Speaking Customer Care Agent: Relocation to Lisbon

    2 weeks ago

    Riga, Rīga, Latvia Cross Border Talents Full time €4,000 - €6,000 per year

    Cross Border Talents is looking for Danish speakers to join our multinational client running an exciting project for a globally renowned tech brand in Portugal If you're still abroad, relocation assistance is provided, including housing Location: Remote from Continental Portugal Contract: Full-time, 12-month renewable Start dates: several dates available...

  • Relocate to Portugal: Finnish-Speaking E-commerce Advisors Wanted

    2 weeks ago

    Riga, Rīga, Latvia Cross Border Talents Full time €4,000 - €6,000 per year

    Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home Location: Remote in Continental Portugal Contract: Full-time (12-month with renewal) Start dates: July 14, July 21, July 28 Join a household name...

  • bulgarian speaking e-mail and chat customer service agent

    3 days ago

    Riga, Rīga, Latvia Entain NCE Full time €20,000 - €25,000 per year

    Customer Service Agent role is a key role for our business. We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating pleasurable and entertaining journey for them across all touch points. If you think you can do it, you could be the one we're looking for YOU LOVE:Making an impact by...

  • latvian and russian speaking e-mail and chat customer service agent

    2 weeks ago

    Riga, Rīga, Latvia Entain NCE Full time €2,000 - €3,000 per year

    Customer Service Agent role is a key role for our business. We are looking for a passionate and enthusiastic person who is able to put customers at the heart of our business, creating a pleasurable and entertaining journey for them across all touch points. If you think you can do it, you could be the one we're looking for YOU LOVE:Making impact by helping...

  • Director, Customer Operations

    2 weeks ago

    Riga, Rīga, Latvia GoCardless Full time $150,000 - $200,000 per year

    About Us at GoCardlessGoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking. GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and...

  • Copy of Swedish Customer Service Representative in Riga

    2 weeks ago

    Riga, Rīga, Latvia Job Squad Full time €20,000 - €30,000 per year

    Reference: TRRI Om Riga Riga är Lettlands huvudstad och har ca invånare. Det är den största av de baltiska städerna och är med dina prisvärde levnadskostnader och rika kultur en underbar plats att bo på. Staden ligger endast en resa med färja iväg från Sverige och här kan man upptäcka många platser nära naturen och njuta av fantastiska vyer....

  • Customer Service with Relocation to Lisbon

    2 weeks ago

    Riga, Rīga, Latvia Velenosi&Meredith Full time €40,000 - €60,000 per year

    Location: Lisbon, PortugalEmployment Type: Full-timeRelocation Package: Provided (for candidates relocating from Russia)Work Schedule: 40 hours per week (rotational shifts) Join Our International Team in Lisbon Are you looking for an exciting career opportunity in a dynamic and multicultural environment? We are seeking Russian-speaking Customer Service...

  • Dutch Roles Abroad Summer Job or Long-Term Career

    2 weeks ago

    Riga, Rīga, Latvia Velenosi&Meredith Full time €104,000 - €130,878 per year

    Job Opportunity: Dutch-Speaking Roles in Spain, Portugal, and Greece Ready for a fresh start or a lifestyle upgrade? If you're a Dutch speaker with an EU passport, we have permanent, full-time roles waiting for you in Spain, Portugal, and Greece some of Europes most desirable and affordable destinations. Choose your lifestyle:Spain (Barcelona) Perfect for...

  • Customer Support Consultant, crypto

    2 weeks ago

    Riga, Rīga, Latvia SupportYourApp Full time $104,000 - $130,878 per year

    Are you passionate about pioneering technology that's reshaping financial landscapes?What if you had a chance be a part of a transformative industry without boundaries?Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office....