Solution Manager

This is Worldline

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The Opportunity

As a Senior Solution Manager, you will be responsible for analyzing clients' business needs, preparing technical documentation for developers, identifying and mitigating risks, and liaising with software suppliers for cost-effective solutions.

Day-to-Day Responsibilities​

• Participating in the full systems development life cycle: requirements gathering, analysis, design, collaboration with developers and QA, and implementation
• Gathering and analyzing clients' business requirements
• Providing business and technical analysis of systems and proposing solutions to meet clients' needs
  
• Preparing business requirement documents for software developers (both internal developers and external companies)
  
• Identifying, analyzing, and mitigating potential risks related to business processes and system implementations
• Communicating with software suppliers to find the most efficient and cost-effective solutions

Who Are We Looking For

We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. In practice, this means:

• A strong background in business and systems analysis, with the ability to understand software development.
• Experienced in the Payment card industry with hands-on experience
• In-depth understanding of industry trends, challenges, and best practices applicable to the financial/payment sector
• A technical background, with an understanding of or hands-on experience in software
• Strong analytical and problem-solving skills, with a keen attention to detail.
• Experience with requirements and system documentation (manuals, user guides, configuration guides, etc.). 
  
• Bachelor's degree in Business Administration, Information Technology, or a related field.
• Full working proficiency in English and spoken knowledge of the Russian language for communication with specialists located in Ukraine.
• Preferably, a proven track record in implementing customer-facing solutions will be considered an advantage.
• Preferably,  knowledge of the rules governing Visa and Mastercard schemes.
• Preferably, excellent communication skills, both verbal and written, to effectively interact with stakeholders at all levels.
• Preferably, familiarity with software development methodologies (e.g., Agile, Scrum). 

Perks & Benefits

At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide
• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
• Health insurance
• Allowance in case of marriage, the birth of a child, the funeral of relatives
• Seniority gift (age jubilee)
• Free parking in the city center
• Company bonus (applied by Worldline policy)

Shape the evolution

We are pushing towards the next frontiers of payments technology, and we look for big thinkers to join our journey. People with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. And with our empowering culture, strong technology and extensive training opportunities, we help you accelerate your career. Wherever you decide to go. Join our global team of over 18,000 innovators across 40+ countries, and shape a tomorrow that is yours to own.

Learn more about life at Worldline at

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

#LI-LV1