
Debt collection specialist
2 weeks ago
DelfinGroup is a Latvian fintech company offering accessible, straightforward, and customer-oriented financial and circular economy services. We create added value by integrating financial and circular retail services, making them easily accessible both in person and online.
We are looking for a dynamic and goal-oriented colleague to join our team as a Debt Collection Specialist In this role, your daily tasks will be related to loan recovery.
Responsibilities:- Ensuring the recovery process of overdue loans by contacting debtors by phone.
- Consulting clients, analyzing their situations, and offering tailored solutions.
- Preparing and monitoring settlement agreements and payment schedules.
- Processing and managing debt collection cases in accordance with internal company standards.
- Analyzing and processing client data.
- Experience in debt collection and/or customer service.
- Excellent Latvian language skills (both spoken and written).
- The ability to persuade, argue your position, and make independent decisions.
- A responsible attitude and initiative in performing work tasks.
- Ability to work independently, think analytically, and handle stressful or non-standard situations.
The offered salary for this position is EUR 1200 to 2000 gross, depending on experience and results achieved.
We Offer:- The opportunity to grow and develop with DelfinGroup, a Nasdaq Riga listed company with ambitious expansion plans.
- A results-driven culture with trust, and freedom to own your work.
- We strongly believe in work-life balance, so we offer a hybrid working mode and flexible working hours.
- Health insurance after the probation period.
- Regular office snacks, teambuilding activities that are genuinely optional, and training programs tailored to individual needs.
If You wish to work in a dynamic environment alongside professionals, submit Your application and join our team
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