Senior IT Support Specialist

7 days ago

Riga, Rīga, Latvia Edge Autonomy Full time €4,000 - €4,500 per year

Description


SENIOR IT SUPPORT SPECIALIST   Edge Autonomy Riga is an international company with its main office in the USA, and we are part of the Redwire group. We specialize in the development, manufacturing, and integration of autonomous unmanned aerial vehicles (UAVs) and electro-optical surveillance systems. Our products are widely used in defense, security, civil, and industrial sectors around the world. The company culture is built on innovation, sustainability, mutual respect, and international collaboration.   Support in the management and control of information technologies in accordance with legal requirements and internal company standards, ensuring the security and continuous operation of IT systems.   Responsibilities: Deliver advanced troubleshooting and resolution for internet and network issues, including escalated cases from first-level support. Provide in-depth assistance for office productivity applications and resolve complex user issues. Manage and maintain email systems, ensuring service continuity and addressing advanced configuration or security concerns. Oversee maintenance and repair of printers and multifunctional devices, including diagnosing hardware and connectivity problems. Conduct technical training sessions for employees on software usage and prepare detailed user guides and documentation. Develop and maintain comprehensive IT documentation for systems, processes, and troubleshooting procedures. Support business-critical applications such as ERP, CAD, CAM, and ECAD systems, including configuration and integration tasks. Participate in process automation initiatives and contribute to evaluating, testing, and implementing new software solutions to enhance operational efficiency.   Qualifications: Higher education in IT. Good knowledge of operating systems: Windows 7, 10, 11. Experience with Microsoft Active Directory and Microsoft Entra. Experience with cloud platforms (AWS/Azure/O365) and resource planning systems (ERP, PDM) management is desirable. Excellent communication and collaboration skills. High sense of responsibility. Strong problem-solving abilities with a patient and helpful attitude. Good knowledge of Latvian and English.   What we offer: Modern production facility with cutting-edge equipment and a dynamic work environment. Salary 2250 gross. Health and children accident insurance, after probation time. Accident insurance from first day. Annual bonus program based on performance. Yearly salary review. Financial support in special life situations. Free parking and company shuttle bus Jelgava–Rīga–Jelgava Join our team and grow your technical skills while working with world-class technologies Please submit your CV in English by clicking 'Apply' or send it directly to [email protected]   We appreciate every application, but please note that only shortlisted candidates will be contacted for interviews. The information submitted by the candidate will be processed and stored in accordance with the General Data Protection Regulation (GDPR) and the company's recruitment procedures, will be used for recruitment purposes.      

  • IT Finance Systems Specialist

    7 days ago

    Riga, Rīga, Latvia Datwyler IT Services Full time €55,000 - €85,000 per year

    Datwyler IT Services is the IT wing of the Datwyler Group. We work alongside the Datwyler group companies and Business units to ensure Datwyler has an IT strategy that allows us to transform our Information infrastructure to keep abreast with the digital needs of our group companies. With about 150 specialists at 11 locations, we are dedicated to Datwyler's...

  • Senior Compliance Specialist

    5 days ago

    Riga, Rīga, Latvia MADFIN Full time €40,000 - €80,000 per year

    We are a London-based fintech company with a mindful approach to financial services. Operating under a FCA-approved Electronic Money Institution (EMI) license, MADFIN delivers card acquiring tailored for fast-moving, high-growth businesses. We are looking for experienced Senior Compliance Specialist to join our rapidly growing team. Responsibilities Manage...

  • Technical Support Specialist

    1 day ago

    Riga, Rīga, Latvia Noda Full time

    Hi We're on the lookout for a strong Technical Support Specialist to join Noda, an innovative Open Banking payments platform. If you're fueled by fintech excitement and seek a global career journey, keep reading What is Noda? Noda is reshaping online payments, allowing seamless transactions from customers to merchants' bank accounts. We're seeking a...

  • Customer Support Specialist

    1 day ago

    Riga, Rīga, Latvia Paf Full time

    Now, we're looking for a Customer Support Specialist for our Estonian Market, to join our Team in Riga.The opportunityAre you a service-minded team player with a passion for helping others?Do you have excellent verbal and written skills in Estonian and enjoy providing top-class customer service?If so, you might be exactly who we're looking for.As a Customer...

  • Digital Support Specialist

    7 days ago

    Riga, Rīga, Latvia Roche Full time €23,000 - €48,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Senior Quality Assurance Specialist

    7 days ago

    Riga, Rīga, Latvia IFF Full time €3,300 - €4,500

    About the roleWe are seeking a highly skilled and detail-oriented Senior Quality Assurance Specialist to join our Nordic IT team. In this role, you will play a key part in ensuring the delivery of high-quality, innovative insurance solutions for our global and largest customers. We prioritize modern technologies, innovative design, and user-centric...

  • Senior HR Specialist

    5 days ago

    Riga, Rīga, Latvia Arrise Full time €30,000 - €72,000 per year

    Description Position at ARRISE ABOUT US ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to...

  • Customer Support Specialist

    7 days ago

    Riga, Rīga, Latvia Scoro Full time €1,800 - €2,000

    About the RoleWe're looking for a tech-savvy and customer-focused Customer Support Specialist to join our team in Tallinn or Riga.In this role, you'll be the first point of contact for our global users, helping them get the most out of Scoro. Whether it's answering questions, solving problems, or guiding them through features, you'll make sure every...

  • Latvian Customer Support Specialist

    5 days ago

    Riga, Rīga, Latvia Cross Border Talents Full time €20,000 - €40,000 per year

    Location: Sofia, BulgariaLanguage Requirements: Fluent Latvian + English (B2)Contract Type: Full-time, on-site (permanent with initial training)Relocation Support: AvailableReady for an exciting next step? We're looking for Latvian-speaking Customer Support Specialists to join an international team in Sofia. This role is perfect for those eager to launch...

  • Senior AML/CTF Specialist

    7 days ago

    Riga, Rīga, Latvia HHHUB, UAB Full time €4,000 - €5,200

    Our client, a well-established global Payment Service Provider, is seeking an experienced Senior AML/CTF Specialist to join their growing team. The company delivers scalable, secure, and high-performance online payment solutions to e-commerce businesses worldwide. With over 15 years of success, a skilled technology-driven team of 20+ professionals, and...