Digital Trust and Safety Analyst with Hebrew

Role: Digital Trust and Safety with Hebrew

Location: Riga, Latvia

Work model: on-site

Employment type: full time

DUTIES AND RESPONSIBILITIES:

• Handle general administrative tasks as part of the back office team
• Provide professional online support for specific customer cases
• Contribute to achieving business objectives through reliable and accurate support
• Ensure high standards of customer satisfaction and service quality.

REQUIREMENTS

• Fluency in Hebrew (written and spoken) and at least B2 level of English
• Previous experience or strong interest in back office services
• Strong problem-solving abilities with a focus on accuracy, efficiency, and empathy
• Goal-oriented mindset with a proactive, solutions-driven approach
• Excellent computer skills to ensure fast and high-quality task execution
• Willingness to continuously learn and develop through research
• EU citizenship or a valid Latvian residence permit is required.

OFFER

• Competitive salary and benefits package
• Opportunity for professional growth within a leading BPO company
• Collaborative and inclusive work environment
• Relocation Support that includes assistance with relocation and work permit documentation
• Fully paid comprehensive training program
• Private health insurance, after 3-month probation period
• Modern workspace in central Riga with fun facilities including PlayStation and table tennis
• Friendly, multicultural work environment with flat hierarchies and a first-name culture
• Free drinks, regular fruit deliveries, and a supportive atmosphere
• Employee Discounts with local fitness centers, restaurants, and more
• And many more

To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2

• 2000 EUR Gross
• 1 July/ 29 July / 27 Aug
• Relocation Support that includes assistance with relocation and work permit documentation
• Sign on bonus: 2500 EUR