Shop Assistant

SHOP ASSISTANT/ RETAIL PROFESSIONAL – P3

PURPOSE & IMPACT ON ORGANIZATION:

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand

• Effectively serving and selling to customers

• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

• Use Seasonal Brand and product knowledge effectively during sales interactions

• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures

• Execute and maintain established Visual Merchandising and In-Store Communication standards

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately

• Minimize loss in both, the stockroom, and the sales floor

• Perform all store operations in a safe, effective, and efficient manner

• Collaborate productively and respectfully with team members

• Complete all applicable training programs and effectively apply the learning on the job

• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers

• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of Latvian and intermediate speaker of English
• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

• Basic numeracy, literacy, and verbal communication skills